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Healthing CRM

Get Channels Overview

GET
/api/v1/channels/stats/overview

Get overall statistics for all channels.

Authorizations

Seção intitulada “Authorizations ”

Parameters

Seção intitulada “ Parameters ”

Header Parameters

Seção intitulada “Header Parameters ”
x-tenant-id
Any of:
integer

Responses

Seção intitulada “ Responses ”

200

Seção intitulada “200 ”

Successful Response

OverallStats

Overall statistics across all channels.

object
total_channels
required
Total Channels
integer
active_channels
required
Active Channels
integer
total_conversations
required
Total Conversations
integer
open_conversations
required
Open Conversations
integer
unassigned_conversations
required
Unassigned Conversations
integer
messages_today
required
Messages Today
integer
channels
required
Channels
Array<object>
ChannelStats

Channel statistics.

object
channel_id
required
Channel Id
integer
channel_name
required
Channel Name
string
channel_type
required
ChannelTypeEnum

Type of communication channel.

string
Allowed values: api whatsapp email telegram webchat
status
required
ChannelStatusEnum

Status of a channel connection.

string
Allowed values: active inactive connecting error
total_conversations
required
Total Conversations
integer
open_conversations
required
Open Conversations
integer
pending_conversations
required
Pending Conversations
integer
resolved_today
required
Resolved Today
integer
messages_sent_today
required
Messages Sent Today
integer
messages_received_today
required
Messages Received Today
integer
avg_first_response_minutes
Any of:
number
sla_breached_count
required
Sla Breached Count
integer

422

Seção intitulada “422 ”

Validation Error

HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string